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The Claims Process Mining Story: What Insurance Companies Need to Know

  • Writer: Doculabs Vision Team
    Doculabs Vision Team
  • Feb 16, 2021
  • 1 min read

3 people signng insurance paperwork

The claims process is a critical component of customer retention and satisfaction. Insurance companies need insights into how their processes are working to ensure the claims process is as streamlined as possible while avoiding over-paying on processes as much as possible.


We have a way to help.


Process mining tools are able to uncover data about business processes. The problem: reporting and deciphering that avalanche of data can be time-consuming and different.

This presentation provides a quick, high-level overview of the intersection of claims and process mining and why you should care. By layering process mining on your claims process, you can improve:

  • Resource alignment

  • Customer satisfaction

  • Operating efficiency

Read all about it in the PDF here:


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