Content Services Modernization
The age of document management tools are at the end of their useful life. Organizations continue to band aid current deployments and vendors continue to extend maintenance to appease the status quo of customers. Content becomes more valuable each day as it holds the truth to the deployment of generative AI as an enterprise capability. Doculabs can expedite the renewal of your capabilities and allow your organization to have the highest business benefit with the least cost as you move through this inevitable transition.
FOCUS
Discovery: Three dynamic workshops to chart the most impactful path for your document processing needs.
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Workshop 1: Modernization and Migration Readiness - This session will assess your existing content management systems against modern digital standards, identifying key areas where cloud migration and digital enhancements are necessary. We'll prioritize services that align with your digital transformation goals and set realistic timelines for transitioning from legacy content systems.
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Workshop 2: Taxonomy and Governance Structuring - We will develop an actionable plan for establishing structured, searchable content taxonomies and creating a Center of Excellence (COE) to guide the transition.
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Workshop 3: Operational Efficiency and Advanced Analytics Implementation - The final session will concentrate on implementing redesigned processes for operational efficiency, integrating conversation analytics for deeper customer insights, and leveraging IDP for improved data handling.
FOUNDATION
Build the Blueprint: Following the outcomes of our targeted workshops, Doculabs will design a precise, actionable framework to facilitate your digital transition
Technology Selection
Content Taxonomy Creation
Migration Factory
Policy and
Governance
FORWARD
Adoption and Evolution: Implementing, refining, and maintaining the digital content services strategy, ensuring continuous improvement and adaptation.