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Marty Pavlik
2 min read
The Age of Agentic Process Design: Transforming Business Operations Through ServiceNow AI Agents: Part 2
Organizations relying on static automation systems face several recurring challenges...
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Marty Pavlik
3 min read
The Age of Agentic Process Design: Transforming Business Operations Through ServiceNow AI Agents
Successfully deploying AI-driven automation at an enterprise scale requires more than just technology implementation
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Rich Medina
4 min read
Solving the Precision Problem in IDP: Strategies for High-Accuracy AI Automation
Achieving high precision in intelligent document processing (IDP) remains one of the biggest challenges in AI-driven automation.
2 views1 comment

Marty Pavlik
8 min read
Process Mining Center of Excellence Best Practices: Align, Educate, Advocate
A Center of Excellence (CoE) can make or break your process mining initiative. I spoke with Leslie Goldstone about her experience...
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Marty Pavlik
20 min read
Unleashing Generative AI with ServiceNow: A Process Mining Approach
Unlock the power of process mining and generative AI with ServiceNow! In our latest webinar, we revealed how to leverage ServiceNow's...
240 views0 comments


Joe Mislinski
2 min read
Process Mining and IDP: The Two Technologies All Financial Service Companies Need to Create Good Customer Experiences
Do your business processes feel messy, unpredictable, and full of friction? Are key customer-impacting workflows like account opening,...
48 views0 comments
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