Experts in Information Management

 

 

 

 

 

 


CMSWire: Information Management Will Never Be Easy

Posted by: Joe Shepley

It takes a hefty dose of change management to implement information management in an organization. (These days, anyway.) 

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Web Content Publishing: What Do I Need to Do to be Half as Good as the Washington Post or Yahoo?

Posted by: James Watson

Commerce and media web sites set a very high bar for web content publishing. Here, a brief discussion of the basic pieces necessary for a corporate web site to meet that standard.

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How to Simplify Multi-Channel Customer Communications with Less Pain and More Gain

Posted by: Linda Andrews

A quick overview of Doculabs’ methodology for simplifying the CCM function and transforming it to meet the new demands for customer engagement.

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Communications Simplification: Why Is It So Hard to Explain Simple Concepts with Simple Terms?

Posted by: James Watson

Some suggestions for making B2C communications intelligible to Joe and JoAnn Q. Public – and why firms just might want to do so.

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