Optimizing the claims process is critical for controlling operating costs, increasing working capital, and improving customer...

The claims process is a critical component of customer retention and satisfaction. Insurance companies need insights into how their...

By using data exposed via Celonis process mining, the Claims Execution Solution takes the guesswork out of identifying process status...

Other than signing up for an insurance plan, the most common interaction customers have with insurance companies is submitting a claim....

This post explains how the new process mining methodology and tools can help you analyze, optimize, migrate, and monitor your...

Here's how to use the LIKE and INLIKE operators in PQL (Process Query Language) to perform string matching and comparisons in Celonis. I...