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		<title>Defining Success for Records Management</title>
		<link>http://www.doculabs.com/?p=1706</link>
		<comments>http://www.doculabs.com/?p=1706#comments</comments>
		<pubDate>Wed, 01 Sep 2010 15:35:27 +0000</pubDate>
		<dc:creator>James Watson</dc:creator>
				<category><![CDATA[Education]]></category>
		<category><![CDATA[ediscovery]]></category>
		<category><![CDATA[planning]]></category>
		<category><![CDATA[records management]]></category>

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		<description><![CDATA[What are the key factors indicative of a “healthy” records and compliance program, and how can an organization monitor the changes implemented toward such a program? Doculabs regularly conducts benchmark assessments of records programs on an enterprise level and has defined a set of criteria to assess enterprise records and compliance programs. Here, we summarize recent findings: what aspects of records and compliance we see organizations addressing, as well as those aspects that aren’t getting the attention they deserve.]]></description>
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		<title>It&#8217;s Always about the Business</title>
		<link>http://www.doculabs.com/?p=1645</link>
		<comments>http://www.doculabs.com/?p=1645#comments</comments>
		<pubDate>Tue, 31 Aug 2010 12:29:58 +0000</pubDate>
		<dc:creator>Joe Shepley</dc:creator>
				<category><![CDATA[Education]]></category>
		<category><![CDATA[Adam Deane]]></category>
		<category><![CDATA[BPM]]></category>
		<category><![CDATA[ECM]]></category>
		<category><![CDATA[IT]]></category>

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		<description><![CDATA[A blog post by Bristish BPM expert Adam Deane, "Who Should Lead a BPM Project," compares the differences between BPM initiatives led by the business and those led by IT. Many of his insights about involving the business applt to ECM projects as well.]]></description>
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		<title>Needs vs. Wants: Effectively Engaging the Business in Collaboration and ECM Projects</title>
		<link>http://www.doculabs.com/?p=1426</link>
		<comments>http://www.doculabs.com/?p=1426#comments</comments>
		<pubDate>Wed, 25 Aug 2010 17:00:53 +0000</pubDate>
		<dc:creator>Rick Tucker</dc:creator>
				<category><![CDATA[Opinion]]></category>
		<category><![CDATA[adoption]]></category>
		<category><![CDATA[business case]]></category>
		<category><![CDATA[change management]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[ECM]]></category>
		<category><![CDATA[enterprise content management]]></category>
		<category><![CDATA[planning]]></category>

		<guid isPermaLink="false">http://www.doculabs.com/?p=1426</guid>
		<description><![CDATA[It’s critical to engage users upfront, where Collaboration and ECM initiatives are involved. But you increase the chances of success if you do so with a defined plan for gathering the necessary information from the business – both to define the requirements and make the business case toward the procurement of a new or updated technology.]]></description>
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		<title>Social Media Meets the Financial Services Industry (and Vice Versa): Part 2</title>
		<link>http://www.doculabs.com/?p=1590</link>
		<comments>http://www.doculabs.com/?p=1590#comments</comments>
		<pubDate>Tue, 17 Aug 2010 22:57:42 +0000</pubDate>
		<dc:creator>James Watson</dc:creator>
				<category><![CDATA[Education]]></category>
		<category><![CDATA[Industry News]]></category>
		<category><![CDATA[Compliance]]></category>
		<category><![CDATA[ediscovery]]></category>
		<category><![CDATA[records management]]></category>
		<category><![CDATA[social computing]]></category>

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		<description><![CDATA[The Financial Industry Regulatory Authority (FINRA) has issued guidance to securities firms on the use of social media. It makes a distinction between static vs. interactive content and functionality – a distinction that is particularly applicable to content that gets posted to corporate blogs. As such, it’s a distinction that all organizations should keep in mind as they craft and implement social media policies and procedures.]]></description>
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		<title>What the Datacap Acquisition Means for Customers</title>
		<link>http://www.doculabs.com/?p=1620</link>
		<comments>http://www.doculabs.com/?p=1620#comments</comments>
		<pubDate>Wed, 11 Aug 2010 18:34:15 +0000</pubDate>
		<dc:creator>Rich Medina</dc:creator>
				<category><![CDATA[Industry News]]></category>
		<category><![CDATA[capture]]></category>
		<category><![CDATA[ECM]]></category>
		<category><![CDATA[enterprise content management]]></category>
		<category><![CDATA[imaging]]></category>
		<category><![CDATA[scanning]]></category>

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		<description><![CDATA[IBM’s planned acquisition of Datacap, announced this week, will be good for IBM/FileNet customers in the long term, but in the short term will likely be disruptive for customers. In the long term IBM/FileNet customers will get a much better option for capture than their other alternatives – namely P8 Capture or a third-party solution. [...]]]></description>
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		<title>What Part of E-Discovery Should You Fix First?</title>
		<link>http://www.doculabs.com/?p=1430</link>
		<comments>http://www.doculabs.com/?p=1430#comments</comments>
		<pubDate>Mon, 09 Aug 2010 17:28:32 +0000</pubDate>
		<dc:creator>Rich Medina</dc:creator>
				<category><![CDATA[Education]]></category>
		<category><![CDATA[Opinion]]></category>
		<category><![CDATA[ECM]]></category>
		<category><![CDATA[ediscovery]]></category>
		<category><![CDATA[enterprise content management]]></category>
		<category><![CDATA[records management]]></category>
		<category><![CDATA[risk]]></category>

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		<description><![CDATA[Which phases of the discovery process will reduce your risk most effectively? Which will reduce your costs most effectively? What’s a plausible roadmap for fixing your e-discovery process? This post addresses these three questions by outlining how the different parts of the e-discovery process have different impacts on your firm’s risk and cost of discovery.]]></description>
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		<title>Social Media Meets the Financial Services Industry (and Vice Versa): Part 1</title>
		<link>http://www.doculabs.com/?p=1555</link>
		<comments>http://www.doculabs.com/?p=1555#comments</comments>
		<pubDate>Fri, 06 Aug 2010 12:09:19 +0000</pubDate>
		<dc:creator>James Watson</dc:creator>
				<category><![CDATA[Education]]></category>
		<category><![CDATA[Compliance]]></category>
		<category><![CDATA[ECM]]></category>
		<category><![CDATA[ediscovery]]></category>
		<category><![CDATA[Enterprise 2.0]]></category>
		<category><![CDATA[enterprise content management]]></category>
		<category><![CDATA[financial services]]></category>
		<category><![CDATA[records management]]></category>
		<category><![CDATA[social computing]]></category>

		<guid isPermaLink="false">http://www.doculabs.com/?p=1555</guid>
		<description><![CDATA[Guidance on the use of social media, issued by the Financial Industry Regulatory Authority (FINRA Regulatory Notice 10-06) addresses the new regulatory challenges raised by social networking sites and blogs, specifically in areas relevant to the financial services industry. But organizations in other industries would do well to use this guidance as the basis for develop their own policies and procedures for the use of social media – particularly as they begin to make use of these tools for communicating with customers and partners. ]]></description>
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		<item>
		<title>So, Your Company Has Gone Social. What&#8217;s Your Social Index?</title>
		<link>http://www.doculabs.com/?p=214</link>
		<comments>http://www.doculabs.com/?p=214#comments</comments>
		<pubDate>Wed, 04 Aug 2010 14:01:05 +0000</pubDate>
		<dc:creator>Jeff Phillips</dc:creator>
				<category><![CDATA[Education]]></category>
		<category><![CDATA[Opinion]]></category>
		<category><![CDATA[Four Cs of Social Marketing]]></category>
		<category><![CDATA[social computing]]></category>
		<category><![CDATA[Social Enterprise]]></category>
		<category><![CDATA[Social Index]]></category>
		<category><![CDATA[Social Marketing]]></category>

		<guid isPermaLink="false">http://69.89.31.183/~doculabs/?p=214</guid>
		<description><![CDATA[What's your company's "Social Index?" Over the coming weeks, I am going to be writing about ways that you can assess, measure, and improve your organization’s social media program.  When we’re done, you will have created a “report card,” of sorts, which will help you understand how far you’ve come with your social media program and hopefully give you ideas about where you may want to go next.  ]]></description>
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		<title>Adobe Gets WCM, DAM from Day Software</title>
		<link>http://www.doculabs.com/?p=1564</link>
		<comments>http://www.doculabs.com/?p=1564#comments</comments>
		<pubDate>Mon, 02 Aug 2010 11:52:19 +0000</pubDate>
		<dc:creator>Jeff Phillips</dc:creator>
				<category><![CDATA[Industry News]]></category>
		<category><![CDATA[acquisition]]></category>
		<category><![CDATA[ECM]]></category>

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		<description><![CDATA[Adobe’s announcement last week of its planned acquisition of Day Software is great for Adobe’s portfolio. Adobe gets strong web content management and digital asset management — and finally, a full end-to-end suite of products. The question is, why did it take them so long? ]]></description>
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		<title>Can&#8217;t We Just Get Google?</title>
		<link>http://www.doculabs.com/?p=1517</link>
		<comments>http://www.doculabs.com/?p=1517#comments</comments>
		<pubDate>Fri, 30 Jul 2010 21:01:28 +0000</pubDate>
		<dc:creator>Joe Shepley</dc:creator>
				<category><![CDATA[Education]]></category>
		<category><![CDATA[Opinion]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[search]]></category>

		<guid isPermaLink="false">http://www.doculabs.com/?p=1517</guid>
		<description><![CDATA[We've all heard it or thought it: why can't the search tools we use in the enterprise just do what Google does on the internet? Type in a couple of words and get a ton of results organized into a pretty good ranking of what's relevant to me...after all, we have way less documents than the internet, so this should be a snap.

I came across a great post by Jeff Carr on CMSWire, Enterprise Search and Pursuit of the Google Experience that explains in detail why doing what Google does is so difficult. In a nutshell, it comes down to two things.]]></description>
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