June 28, 2018
Michael Gilfix IBM VP Digital Business Automation

Interview: IBM, the Future of ECM and Placing Content in the Hands of the User

IBM's Michael Gilfix analyzes the future of enterprise content management, challenges when it comes to security, the customer journey and digital transformation, and the intersection of artificial intelligence and Content Services.
March 15, 2018
IBM Think ECM Doculabs

IBM Think 2018 Preview: Automating Content Services

By focusing on content services, IBM acknowledges that storing content isn’t the point. It’s the ability to automate content-related processes, provide workers with more tools and add robotics. It’s adding value to content and how we get work done.