There are three components that drive success when you embark upon a Digital Transformation effort. These are: top down executive support; a culture of process improvement that points to improving business processes; and a mature technology infrastructure function that emphasizes standardization.
Doculabs Rich Medina writes about his upcoming AIIM Webinar, Digital Darwinism: Real Digital Transformation for your Automation Projects. He’ll cover process management, robotic process automation and overall enterprise automation.
There’s a new approach to Digital Transformation. You need to look at each business process and determine if each is a Utility or Enhanced service. You then determine if the process is (mostly) non-digital or digital.