July 23, 2018
Digital Utility Enhanced Digital Transformation

The Digital Transformation Decision Matrix

There’s a new approach to Digital Transformation. You need to look at each business process and determine if each is a Utility or Enhanced service. You then determine if the process is (mostly) non-digital or digital.
July 12, 2018
Four Phases of Digital Transformation

Video: The Four Phases of Digital Transformation

Digital transformation is a challenge—or opportunity—that can create enormous value for organizations. First, though, you need to determine which of four phases your company may find itself on that journey.
June 21, 2018
Will Digital Transformation Destroy Content

Will Digital Transformation Destroy the Concept of Content?

Data replaces content and business processes rely on capture and automation channels. An information security example: authorization through secure sign-on, rather than a signature.
June 14, 2018
Ankur Laroia Alfresco & The Future of Content Services

Interview: Alfresco, Open Systems and Content Management’s Inflection Point

Alfresco's Ankur Laroia points out the ways in which enterprise content management and services are changing. Much of today’s ECM is cloud-based and open, with flexible process engines and a scalable archive.