There’s a new approach to Digital Transformation. You need to look at each business process and determine if each is a Utility or Enhanced service. You then determine if the process is (mostly) non-digital or digital.
Digital transformation is a challenge—or opportunity—that can create enormous value for organizations. First, though, you need to determine which of four phases your company may find itself on that journey.
Alfresco's Ankur Laroia points out the ways in which enterprise content management and services are changing. Much of today’s ECM is cloud-based and open, with flexible process engines and a scalable archive.