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Webinar: Value Creation for BPOs and BPO Clients

May 4, 2017 @ 10:00 am - 12:00 pm

“Value Creation for BPOs and BPO Clients”

Sourcing Industry Group (SIG) Webinar

Thursday, May 4, 2017

11:00 a.m. EDT


Business process outsourcing (BPO) is how many organizations are looking to automate document processing. What are the lessons learned to date? What are your peer BPOs and BPO clients doing to increase customer revenue and operational efficiency? What new automation technologies are they using – and how should you leverage new technologies like RPAs (robots) and automated document recognition? And what should you be thinking about and planning for if you’re looking to use a BPO provider to meet your future document processing needs?

In this webinar, Greg Council, VP of Marketing and Product Management at Parascript, will present the findings from a survey of both BPOs and their clients, followed by Richard Medina, Principal Consultant at Doculabs, speaking on best practices learned from benchmark evaluations of document processing operations over the last 20 years, including several in the last 2 years. for organizations seeking to outsource document-intensive business processes. In addition to discussing the optimal processes for outsourcing, Richard will address the financial management, technology, operations, quality, and human resources considerations to keep in mind as you plan to make use of BPO.


For more information on this webinar, click here.

To register for this webinar, click here.


May 4, 2017
10:00 am - 12:00 pm


Sourcing Industry Group (SIG)
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