Talk to the people who are actually doing RPA, and you might hear a somewhat different story from the one you heard hyping the technology at your last industry conference. James Watson reports from where the RPA rubber meets the RPA road.
Multi-channel, bi-directional communications present different requirements than the flat, static, paper communications of the past. Tom Roberts explains why it’s probably a mistake to use the same tool for both document publishing and forms processing
When it comes to file analytics solutions, one product does not fit all potential business scenarios. Rich Medina lists out the various business objectives for file analysis, along with the software products best suited to each.