Office 365 is poised to capitalize on big ECM’s lack of success over the past 18 years. That’s because Microsoft is going from basic document management to a system with content governance and workflow capabilities.
There's no one definition of "file analytics." These tools take data on the wrapper of the file and add pattern matching with respect to the contents of the file. They are simpler and less expensive than artificial intelligence or natural language processing.
You can’t modernize your ECM strategy without improving your document capture processes. The most interesting approaches now include intelligent recognition, where machine learning and AI meet modern capture capabilities.