January 15, 2018

CCM in 2018: New Uses, New Requirements

Some prognostications and predictions for 2018, from Doculabs’ own resident guru in customer communications management (CCM)—how CCM tools will be put to use to meet new requirements.
December 20, 2017

A Look Back at ECM 2017: New Entrants Take Center Stage

The ECM market continued its shift from the long-established major players to newer, “born-in-the-cloud” offerings. James Watson suggests some of the reasons for this industry development.
October 16, 2017

Should You Use the Same System for Document Publication and Forms Processing?

Multi-channel, bi-directional communications present different requirements than the flat, static, paper communications of the past. Tom Roberts explains why it’s probably a mistake to use the same tool for both document publishing and forms processing
September 21, 2017

Survey Snapshot: What’s Real and What’s Hype in Digital Transformation?

Who’s digitally transforming, and who’s not? Who’s trying to digitally transform, and what’s been the speed-bump? Doculabs and Neocol did a survey to find out.