March 5, 2015

Let’s Make RFPs Better – and More Definitive

OK, so you’ve gotta do an RFP. Here’s how to reduce the pain and increase the value of the information you gain from the RFP process.
January 26, 2015

Customer Communications Management: Ten Tips for Program Metrics to Measure

Some guidelines and suggestions for metrics to implement in your Customer Communications Management (CCM) program, for ongoing monitoring and measurement.
December 19, 2014

Digital Communications Driving the Move to Variable Print Costs

Is it time to consider other models than in-house print operations? Some ideas for making the change.
November 17, 2014

Digital-First Communications: Some Considerations

Some factors to keep in mind as you prepare to go to digital-first communications with your customers.