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July 31, 2017
Looking to make use of file analytics software tools? The tool you choose will depend on your answers to these three questions.
March 20, 2017
A growing area of customer communications management (CCM) is the functionality to provide alerts and notifications. Rich Medina provides a framework for alerts and notifications, including capabilities for event management, profiles/preferences, and delivery management.
September 7, 2016
Richard Medina looks at three heavily paper-intensive business processes typically found in manufacturing organizations: product development; technical document management; and maintenance, repairs, and operations, as well as the ECM benefits specific to each.
September 5, 2016
The ECM functional needs of organizations in manufacturing and heavy industry, as we at Doculabs have seen it in recent consulting engagements and in discussions with players in the ECM market space.