June 21, 2014

Users Are Very Special People

Don’t go shortchanging your change management efforts. Those “people”-related change management factors can be critical to implementation success.
June 8, 2014

An ECM Fish Story

Development of an information architecture (IA) is clearly an ECM best practice, and so is the use of a methodology that allows you to develop it efficiently. But so is getting getting executive-level buy-in to the value of ECM and IA.
May 14, 2014

What the Heck is an ECM “Greenfield,” Anyway?

In the discovery phase of a Doculabs consulting engagement, we typically do a wrap-up discussion on our last day onsite. In this wrap-up, we outline our general observations and tentative conclusions for all interested stakeholders, from both IT and the […]
April 23, 2014

Eight Characteristics of Many Governmental Deployments of ECM

In Doculabs’ more than 20-year history, we’ve consulted for numerous organizations in the public sector, ranging from municipal or local governments (the District of Columbia), to counties (the County of Los Angeles), to state agencies (Central Arizona Project), to federal […]