If you’re undertaking a migration from network drives to Office 365 or other similar tools, make sure to invest some time in defining the information architecture for that new environment—i.e. how the documents you migrate are going to be organized in the new system.
Looking at the future for ECM, we see more application-specific ECM cloud solutions and more pay-per-use contracts. IBM and OpenText will focus on their products. And users will revisit their content management requirements and use cases.
We’ve come a long way from the days of digitizing paper documents just to reduce the number of filing cabinets in the office. Lane Severson on how the ability to extract the data from those digitized documents is streamlining the most document-intensive back-office processes.