For your digital transformation efforts to succeed, you will need to develop strategies that incorporate both content management and data management. When done correctly, digital transformation disrupts traditional lines of demarcation between data and content technologies and capabilities within an organization.
OpenText's Muhi Majzoub says that content services should extend ECM into business processes and into the applications where those processes happen. And, he says, artificial intelligence is changing the way we look at information and automation.
Nuxeo’s Chris McLaughlin talks about cloud-based content services, building compelling customer experiences, content and information security, and microservices. There can be control over information with an encrypted key specific to the customer.