August 14, 2014

The “Why” of ECM Failures and the “How” of ECM Successes

Industry statistics would seem to suggest that the odds of a successful ECM project are dismal at best. Here, some ideas on how to beat the odds.
August 11, 2014

Where’s the (IT) Money: Front-office vs. Back-office in the Utility Industry

Core business processes are where utilities tend to focus much of their IT spend. But bringing EIM to back-office applications is proven to deliver quantifiable bang-for-the-buck.
May 15, 2014

Don’t Make the Shared Drive Mistake Twice

A couple weeks ago I sat in a meeting with a client and a team from Microsoft to discuss an enterprise deployment of Office 365. The client plans on using SharePoint in the cloud as the organization’s default system for […]
April 17, 2014

ECM Governance 101

Everything you need for the successful governance of an enterprise content management (ECM) program you learned in your freshman English class in college. If you can write and develop a clear thesis, understand your audience, and revise your drafts, you […]