February 11, 2016

Doculabs and KRM Form Partnership to Offer Consulting Services in Global Information Governance

Announcing a new partnership between Doculabs (U.S.) and KRM (Switzerland) to provide Global Information Governance (GIG) consulting services!
September 3, 2015

Why Is It So #$%@ Difficult to Improve the Customer Experience?

Four ideas on where to invest your efforts (and your hard-won IT dollars) toward improving your customers’ online experience.
August 24, 2015

The Time Has Come for BPO for Document-Intensive Processes

The business case for business process outsourcing (BPO) for document-intensive processes is increasingly compelling and the risks are increasingly manageable.
August 6, 2015

Whatever Happened to the “Enterprise” Content Repository?

As content moves to the cloud, the 15-year trend toward rationalizing and consolidating content repositories is reversing. What are the implications?