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Taxonomy

Ten Questions on Taxonomy:

What is taxonomy?

What are the key components of a taxonomy?

Why does my organization need taxonomy?

What is involved in developing a taxonomy, and how long does it take?

What is the difference between records management and taxonomy programs?

We already have a records retention schedule. Can't we use that for our enterprise taxonomy?

Which should come first: Implementing a content management system, or developing the taxonomy for organizing content on the system?

Should we use an independent tool, or can we use the taxonomy that comes with our content management system?

How many index fields does my organization need?

What is involved n maintaining a taxonomy, and where should the ownership of the taxonomy reside?

In many organizations, as the volume of unstructured content has grown, users have been demanding improvements in how that content is organized - or at least better ways of searching across that content. The ability to search is the major reason for putting an enterprise taxonomy in place. Tens, hundreds, even thousands of people in an organization can be creating content on a daily basis. In this growing volume of unstructured content, the challenge is to find a way to categorize this information at the time of creation so that the knowledge within the content can be made available to the organization as a whole.

Putting in place a common taxonomy that all users follow in creating and storing their documents results in a consistent user experience. This consistency in turn helps to ensure that information is not only captured, but also that the information is organized in a way that makes searches more efficient. A taxonomy thus makes it easier for users to retrieve the information they need, when they need it. This is a key aspect of discovery searches for litigation support, as well as for business intelligence.

Factors to Consider

While an ECM system provides a central location for storage and retrieval of information, many of these solutions provide limited ability to associate documents or content with a master classification or taxonomy. Instead, the systems rely on search functionality, such as keyword search or full-text search, to enable users to search a particular subject. The limitations are clear: the larger the organization and the greater the volume of content in its repositories, the more unwieldy the search results. And different departments may assign different keywords to their content – in which case a search conducted across departmental boundaries will not turn up all relevant documents.

To request a copy of our Taxonomy white paper or for more information, please contact us.


Taxonomy


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