Author Archives: Rich Medina

A Program Framework for Alerts and Notifications

A Program Framework for Alerts and Notifications

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Capture and Auto-classification for Information Lifecycle Management (ILM)

Capture and Auto-classification for Information Lifecycle Management (ILM)

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How to Assess Your Capture Operation

How to Assess Your Capture Operation

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How to Succeed at Multi-stream Capture

How to Succeed at Multi-stream Capture by Rich Medina

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It Ought to Be a No-Brainer: Capture for Inbound Document Processing

By Rich Medina: “It Ought to Be a No-Brainer: Capture for Inbound Document Processing”

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There Are Good Capture Applications, and Then There Are Bad Capture Applications

By Rich Medina: “There Are Good Capture Applications, and Then There Are Bad Capture Applications”

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Administrative Capture Applications Are GREAT Capture Applications

Among the best of the capture applications are administrative applications – applications for processes in back-office operations that are common across most businesses, such as Accounting, Human Resources, and Customer Service. This post outlines the benefits, as well as the advantages of rolling out such applications first, before adding capture capabilities to core business processes.

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What Makes for a Good Capture Application?

Capture is the oldest of the ECM technologies and a foundation for other ECM technologies, but there are good capture applications and bad capture applications. This post discusses what makes for a good capture application.

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Introducing the Discovery Readiness Program: Part 2

Continuing the discussion from a previous post, this post addresses the last four components of Doculabs’ Discovery Readiness Program Framework – an approach for getting your organization ready for litigation and compliance discovery. It addresses Information Organization, Process Design and Implementation, Architecture and Technology, and Communications and Training.

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Your Social Media Policy Should Allow Personal Blogs for Business Purposes

As organizations begin to develop policies and usage guidelines around social media, it’s important to make a distinction between business and personal blogs – both of which can conceivably be used for business purposes. Business usage of social media includes participating in the social media blogs that the organization sponsors, whether personal or business in style. Different appropriate usage guidelines should apply to business blogs as opposed to personal blogs, even though both may be used for business purposes.

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